Catering Terms & Conditions

We can accommodate most dietary needs and would appreciate if informed one week prior to the event.
For garbage disposal off premises, we will charge 250 HKD.
For walk-ups and challenging premises (inclusive of any changes to routing on the day) is subject to additional charges and will be reflected in the final invoice.
Yes, ideally, we’d want to come and get a feel of what is needed
We do charge for food tastings depending on how many people attend and will credit your bill if the event goes ahead.

Booking & Cancellation

The guaranteed number (established 3 working days before the event) or actual attendance, whichever is larger, will be billed.
Event bookings will be confirmed when we have received a 75% deposit. The balance is due on the day of the event. Bookings from overseas will be required to settle the bill in full at least 1 week before and be responsible for any service fees from overseas transfers.
Once confirmed, no penalty will be applied if cancellation is made 14 days or earlier. Cancellations within less than 14 days of paid-up bookings are subject to a cancellation fee of 50% of total bill, for cancellations within 7 days the full amount is payable.
In the event of Typhoon 8 or above, Black Rainstorm Warning, or other disruptions, our services will do our best to reschedule to the next agreeable date. If such date is more than 3 days after the initial event date, 50% of the invoice will be applied. to cover accumulated costs such as foods and booked staff
Full payments are due upon confirmation (at least 7 working days of delivery). Once confirmed, no penalty will be applied if cancellation is made with a 7 day notice. Rental security deposits apply for hardware.

Deliveries & Rental

Clients will have to bear the cost of any lost or broken items made by client/guests during event and transportation.